Marc and Hafod Coach Georgia
Situation: Marc was missing, found to have been admitted to hospital
Action: As Georgia became aware Marc was missing, she made enquires locally and found that Marc had fallen and suffered a catastrophic head injury. As they have no family, Georgia spoke with the ward manager in the brain injury unit periodically to check in, and more recently engaged with their support worker regarding Marc's ongoing care and long-term prognosis.
Marc's intention is to return back to their apartment however there may be a need for them to go into a longer-term care setting. During this period Georgia has connected with the local Housing Benefit department to ensure their claim was kept open so arrears wouldn’t increase and their tenancy on their apartment would remain secure.
Outcome: If Georgia had not located them and contacted the hospital no one would have known who Marc was or where they lived - they probably would have lost their tenancy due to potential abandonment and lack of communication.
There may be some long-term care supported accommodation coming up soon in Marc's preferred locality and Georgia is working closely with Marc and their support worker to ensure they are supported in this move if this is the outcome, ensuring their tenancy is ended appropriately and relevant support is given.