Megan and Hafod Coach Jamila

Situation: Megan was in and out of hospital frequently due to repeated falls in their home. Megan was found on the floor when Coach Jamila visited them earlier this year. Jamila ensured they were safe and then raised various concerns about them not managing in the property with Social Services, the hospital and the importance that this was addressed before there was another failed discharge as Megan would fall again and be readmitted if nothing was done to support them at home. Jamila also attended the Frequent Attenders Panel to raise these concerns further.

Action: Support at home has been put in place such a care package and key safe. In addition, tech support such as Turn On And Test has been put in place by Jamila. Jamila is also helping Megan to get some unwanted furniture removed from property to limit fall hazards in the future.

Outcome: Megan came out of hospital and was able to return to their home, as was their choice. Jamila is visiting them each week to ensure everything in place with their care package and ensuring the home remains accessible. As a longer-term plan, Jamila is discussing and exploring alternative housing options with Megan to prepare for the future should it be needed.

Engagement with: Adult Social Services, Frequent Attenders Panel and Hospital Discharge Team