About
Woodcroft is situated in the town of Trowbridge on the outskirts of Cardiff with access to local facilities. It offers care and support for people requiring residential and residential dementia care.
The home has 60 bedrooms all with private en-suite facilities situated over three floors. Each floor has two small communities of people with a communal lounge and dining area available. We also have a number of other communal areas across the home including a ground floor café, ground floor bar area, small accessible cinema area and lovely external gardens.
Tasty and nutritional menus are created daily by our chef, and anyone with specialist dietary requirements is catered for. Woodcroft has a fully dedicated activities team that deliver a range of activities inside and outside of the home, such as art exhibitions, entertainers and pet therapy.
Home manager
Mandy Worgan or Shelley Parker (Deputy Manager) - 029 2077 4500
Explore Woodcroft




Abergele Road, Trowbridge, Cardiff, CF3 1RS
Key facts
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Meet the team

Helen Lewis
Interim Home Manager
Helen has been employed by Hafod since 2008 starting her career in care as a Community Domiciliary care worker. Then progressed to a senior role, after completing her level 5 in Health and Social Care progressed to a Team Leader position and was part of the team setting up Ty Cwm Extra Care scheme in Merthyr Tydfil. In that time Helen has always looked to progress and has continued to attend training courses to support her development and knowledge. In 2019 she joined the operations team as Deputy Operations Manager. In December 2021 she became the Regional Manager for Domiciliary Care.

Machala Harvey-Loveless
Clinical Lead
Machala is the clinical lead. She has vast knowledge in providing care for the residents who live in her community which she shares with her team.

Monique Dawes
Chef
Mon has worked with us for nine years. She really enjoys cooking savoury meals for residents, like her famous chicken, leek and potato soup which always gets requests for second helpings! Nothing makes her happier than seeing our residents clear their plates or hearing them talk about how much they enjoyed their food.

Jeff Williams
Maintenance Person
Jeff has worked with us for five years, taking care of maintenance requirements at Woodcroft. He loves interacting with our residents and helping to make them feel completely at ease and at home.

Charlene Davies
Receptionist
Charlene joined the team at Woodcroft as a carer in 2012 and moved into her role as activities co-ordinator in 2019. She loves spending quality time with our residents and planning activites based around their interests. She especially loves big group activities as it's lovely to see so many smiling faces together.
Hannah Reed
Wellbeing Coordinator

Tracy De Duonni
Business Support Administrator
Tracy looks after our residents' admissions and discharges, while also monitoring and processing income and payments of services. She loves chatting with residents and their families.
Lisa Parfitt
Business Support Administrator
Lisa is the newest member of our Team starting May 2024. Lisa will be working in Woodcroft Residential Home and Gwynfa Residential Home. Lisa Has previously worked in Activities at Ty Penrhos.