Regulation
Classically instinct and practice can sometimes view regulation as a disabler, where we should be working in tandem with regulators to build, for example, place-based regulatory sandboxes to enable prototyping, speed, and flexibility of innovation.
From a regulatory compliance perspective, I believe the community development approach could simultaneously enhance customer engagement through a strengthened culture of listening, engage voices least satisfied/not heard, create mechanisms to capture those outside the regulatory norms, co-production, more robust self-assessment with input from the frontline and for board to see the same picture as told by officers/reports.