Innovation and Partnerships
We are a multi-dimensional not-for-profit providing social and affordable housing, social care, and nursing services across Wales. We connect people, partners and communities with shared purpose across south Wales and beyond.
Creating Affordable Homes and Sustainable Communities
Hafod is driven by a deep, long-term purpose. Everything we do is aligned to advance Our Mission, ensuring that every action leads towards a legacy of real change in communities.
Our Mission, launched in 2024, aims to build social infrastructure and community capacity within neighbourhoods, which we believe is critical to achieving sustainable change.
We provide around 5,000 affordable homes, develop new homes and deliver thousands of hours weekly of nursing, residential and in-home care and support services. We build connections across our communities and with local institutions of many kinds. These are critical to creating identity, enabling self-support, building trust for our customers to be empowered and thrive.
Our Approach
Go local
Neighbourhoods are the focus for most people’s lives. They are the focus of our place building work – being visible in our communities and connecting with customers.
Invest for a better future
We will secure the future of the organisation by investing in what matters to our customers and communities, assisting in creating healthy and connected ecosystems.
Getting the basics right
By listening to customers we understand what matters to them and how our actions can deliver real impact.
Who we support and how
We provide social and affordable housing based on need criteria, such as income level and current housing situation.
Our social care services support older people, individuals with physical or learning disabilities, and those with dementia. These services are funded through local authority contracts and private-pay options.
We also deliver supported housing, helping people to live independently. This includes housing for individuals overcoming challenges such as substance misuse, mental health conditions, or other complex needs, with funding from local authorities.
Business model
Hafod operates a not-for-profit business model, established on developing and acquiring homes for social rent and lease. Our funding model combines government subsidies and borrowing to finance housing development. Our revenue streams include:
- Rental income and service charges from our housing portfolio
- Commissioned social care services funded by local authorities
- Private-pay social care and support services
As a not-for-profit, any surpluses are reinvested into housing development, service improvements, and community support, ensuring long-term financial sustainability.
Partnership and Collaboration
Hafod works in close partnership with a range of statutory agencies, including local government, Welsh and UK Governments, policing, health services, fire and rescue services, and social services. These collaborations enable us to deliver integrated housing, care, and support solutions that meet diverse community needs.
Beyond statutory partnerships, we actively collaborate with finance providers, universities, industry leaders, and community and voluntary organisations to drive innovation and enhance service delivery.
We have recently strengthened our partnerships with European organisations to diversity our thinking and generate new possibilities.
Established | Based | Number of employees or volunteers | Number of flats owned or managed | Number of person accommodated |
1968 | UK | 1,200 | 6,000 | 400 care beds 500 supported accommodation units |
Shaping the future of housing and social care
Through Hafod Influence, we explore key issues affecting the sector, offering expert insights and fresh perspectives on the challenges and opportunities ahead. Our thought leadership informs decision-making and fosters collaboration to drive meaningful change.
Click here to find out more
Caring for the Future
With our scale and expertise across care and social housing, Hafod is driving innovation to integrate housing, health, and care. Through Caring for the Future, we are working with residents and partners across Wales to challenge the status quo, create bold solutions, and build neighbourhoods truly fit for the 21st century.
Click here to explore our work
Our partners
Collaboration is at the heart of everything we do. We work closely with communities, colleagues, and local partners to deliver meaningful, grassroots innovations that improve lives. By partnering with a wide range of stakeholders—including other housing associations, the NHS, councils, the Welsh Government, businesses, schools and universities, local artists, caterers, and charities—we help shape new ideas and gain valuable insight into the challenges our customers face.
We are always looking for like-minded, innovative organisations to partner with us. If you would like to learn more about our projects, please reach out to us at innovation@hafod.org.uk.
Some of our partners include: |
Accenture
Hubbub
Rescape Innovation
Cardiff and Vale Citizens Advice
Swansea University
Vale Foodbank
Vale of Glamorgan Council