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This month's question focused on rent and service charges.

62 Customers took part and told us:

  • 41 felt their rent offers value for money
  • 48 felt their rent was affordable
  • 32 (out of 44 who have a service charge) felt their service charge offers value for money 

Thank you to everyone who took part and left a comment. 

What we are doing:

  • Your feedback and comments will be included in our Annual Rent Increase review
  • Your service charge comments will help us shape future focus groups where you can share your experiences and help us to identify cost savings

Congrats to Lauren from Cardiff for winning October's Question of the Month. Your £50 online voucher is on it's way to you! 

Published: Wednesday, 27th November 2024