We asked: Have the articles in Hafod Connect eNewsletter been interesting and helpful?
Who took part?
- 22 customers took part (21 entered the prize draw)
You told us:
- 15 said yes they found it interesting and helpful
- 5 x have more information
- 7 x find the articles interesting
- 3 x feel it's helped them
- 7 said they didn't find it helpful
- 3 x get their information elsewhere
- 4 x don't think it's interesting
You shared:
"Like to read through this with a cuppa"
"Keep me informed of what of what is going on in the neighbourhood."
"Interesting to see what is happening"
"More happy stories & information about new builds and areas, community, gardens and tenants' stories"
"I know we must all work towards going paperless. I used to read the magazine cover to cover and I enjoyed it. Since the enewsletter I don't recall reading or seeing it. Shamefully I have probably just deleted it along with lots of other mail. Sorry!!"
"It's boring, nothing catches your eye. Doesn't make you want to read it"
How we have and will use your feedback:
- Continue to include a variety of articles
- Future editions will include articles about our new developments
- Try to make the articles more eye catching
- Explore the possibility of a customer editorial panel