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This month's question focused on the information sent to you about your annual rent and service charges.

134 Customers took part and told us:

  • 118 (88%) found the information clear and helpful
  • 16 (12%) felt they would like more detailed explanations of service charges

Thank you to everyone who took part and left a comment. 

What we are doing:

  • Your feedback and comments will be included in future reviews
  • Your service charge comments will help us shape future focus groups where you can share your experiences and help us to identify cost savings

Congrats to Bev from Pontypridd for winning March's Question of the Month. Your £50 online voucher is on it's way to you! 

Published: Friday, 11th April 2025