We provide care and support that is built around you, your needs, and routines

Many people relish the chance to remain in the comfortable, secure surroundings of home whilst receiving the additional support they need. Domiciliary care allows you to enjoy a personalised care plan that ensures you are always getting the right support for your needs.

Care at home gives you the opportunity to receive personal one-to-one support from your own carer. Our person-centred care plan means you will get the emotional, practical and physical support you need. Domiciliary care allows you to continue living life on your own terms, which includes keeping up all your favourite hobbies, routines and activities.

Continuity is a priority for the people we care for and their relatives. We ensure that they have a key point of contact in the office and a carer they are happy with. Our colleagues are up to date with all mandatory training and compliance checks as well as having access to additional training where appropriate. We are fully regulated with Care Inspectorate Wales (CIW) and our team members offer free visits to discuss individual requirements and can advise on costs and any finding options available.

What we do

We believe there are very few instances where a person would be unable to remain in their own home. The below are just examples of the services we can offer, please contact us to discuss your specific requirements.

We are proud to be a preferred supplier for several local authorities in south Wales.

  • High dependency care

    Where people may require two or three carers to meet the individuals needs and preferences.

  • Escort duties

    Our qualified team members can escort and assist people in attending a range of activities including hospital appointments or on social trips.

  • Domestic support

    We can assist with day-to-day tasks such as housework, laundry and shopping.

  • Personal care

    We can assist with all aspects of personal care including washing and dressing, getting up and going to bed, support with continence, assistance with meal preparation and assistance with medication.

Get in touch


Bridgend community care

  • Team Leader – Odette Hansen-Spure
  • Key areas covered – Bridgend, Pencoed, Ogmore Valley, Brackla, Garw Valley, Kenfig Hill, Cornelly, North Cornelly
  • 01656 679142 or 07580 851533

Dol-yr-Hafren, Cwrt Hir – Cardiff

  • Team Leaders – Julie Evans and Nicola James
  • 02920 672300 or 07814 790581

Kenfig Hill area – Bridgend

  • Team Leader – Claire Webb
  • 01656 679149

Meet our Community Homecare team

Hafod Housing Association - Helen Lewis, Regional Manager for Homecare

Helen Lewis

Regional Manager for Homecare

Helen has been employed by Hafod since 2008 starting her career in care as a community domiciliary care worker. Helen then progressed to a senior role, after completing her level 5 in Health and Social Care and she went on to be a team leader and was part of the team setting up Ty Cwm Extra Care scheme in Merthyr Tydfil. In that time Helen has always looked to progress and has continued to attend training courses to support her development and knowledge.

In 2019, Helen joined the Operations team as Deputy Operations Manager. In December 2021 she became the Regional Manager for Homecare.

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Leanne Emmanual

Registered Manager - Cwm Taf Morgannwg

Leanne has over 10 years of experience working for Hafod. Previously working as an RTC domiciliary carer with experience Leanne completed levels 3 and 5 QCF to develop into the role of Co-ordinator also Leanne has worked in many different care sectors i.e. care homes and extra care schemes and has a Train the Trainer qualification in Manual Handling.

In January 2023 Leanne successfully became the Registered Manager of Ty Cwm, RCT Homecare, Bridgend Homecare and Llys Ton.

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Claire Webb

Community Homecare Co-ordinator

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